Mall Security Service: Any time you visit a mall, you’ll notice uniformed security officers walking around. If you’ve never experienced an emergency situation in a mall, chances are you’ve never seen a mall security officer in action. However, security officers are an integral part of the functioning of a mall. Here are some of the many functions that mall security officers perform in order to keep operations running smoothly.
Prevent Criminal Activity
One of the most important functions mall security officers perform is the prevention of criminal activity. Criminals are less likely to commit offenses when they see security officers, as they will fear repercussions. Security officers will be able to stop crimes such as shoplifting in the process, as they are trained to handle these situations.
Maintain Order
Mall security officers are often called in to mediate disagreements among patrons or between customers and mall employees. When necessary, these security officers will escort disruptive people out of the mall safely and efficiently. On busier days, especially during special events such as Black Friday, security officers are essential in crowd control.
Patrol the Property
Security officers will patrol the mall during business hours and when the mall is closed. They can take note of all security issues and respond appropriately. Mall security officers are trained to cover as much ground as possible and properly patrol the property.
Monitor Surveillance Equipment
Not every security officer is patrolling the mall. Security officers must also post in surveillance rooms and monitor surveillance equipment. Security officers are trained to watch for issues and potential security breaches. They will also make sure that all equipment is functioning properly and address any issues that might arise. Monitoring surveillance equipment is an essential aspect of maintaining the overall security of the mall.
Promote Safety with Security Service
Mall security officers are responsible for ensuring that all patrons and employees in the mall are safe. Their presence alone will provide everyone with a sense of safety. They can respond to any unsafe situations appropriately and patrol the property, keeping an eye out for any unsafe behavior. During busy times, security officers can direct traffic and maintain a presence in the parking area in order to ensure that patrons are safe at every stage of their visit.
Write Accurate Reports
A security officer should report any irregularities or potential security breaches in order to prevent loss, damage, and safety concerns. If there is an issue or security breach, the officer should write a detailed and accurate report to provide to the police and to ensure that the issue will not happen again.
Provide Customer Service with Security Service
When a customer has a general question about the mall operations or needs directions, they are highly likely to approach a person in uniform. Mall security officers are essential in providing information to patrons and ensuring that each customer has the best experience possible.
Emergency Response
They can control crowds and keep people calm. They are responsible for maintaining detailed knowledge of all emergency response procedures. Therefore, they can direct patrons to exits and give them directions on how to proceed. Security officers will be able to respond appropriately to emergency situations and ensure that all patrons and personnel react appropriately as well.
United Security Service Incorporated | Security Officer Staffing
Although it’s tempting to hire security officers as quickly as possible to protect your property, ultimately it will cost you more than it’s worth in the long term. Hiring unqualified security officers can damage your company’s reputation and financial livelihood, compromising security. It’s best to take your time and develop a hiring process that will help you get the high-quality security officers that you need. In the end, it is the only way to ensure your company’s long-term success.
Shopping Mall Security Service Industry Skills You’ll Need to Be Successful
Before you decide to hire a guard, be sure each candidate possesses these important security guard skills. For even more qualities a successful security guard should have, read more here.
You can’t put a price on the security of your business. Hiring a security guard is the smart thing to do, while security systems have a role to play; they can’t protect humans in emergencies.
If you’re looking for a commercial security company to protect your business then look no further than Lighthouse Security Service. The company is a licensed/insured private security agency that provides protection to many companies, hotels, and so on. Our security services are having in-depth training to handle various scenarios that can come up on the job.
Make your business protected by contacting Lighthouse Security today and get assistance with any of your business’s security needs.
